Bookings in chats and notebooks
Details get lost, and only one person knows what’s booked.
Services / Booking Systems
Online Booking Systems That Fill Your Calendar.
For hotels, guesthouses, clinics, tour operators, salons and studios in Sri Lanka. Let customers book and pay a deposit online, and stop managing bookings in notebooks and chat threads.
Signs you need this
Busy Phone. Empty Slots?
Double bookings and gaps
Two customers for one slot, while other times sit empty.
No-shows
Customers forget, and you lose the slot and the income.
Commission on every guest
Travel sites take a share of bookings you could take directly.
How we help
Easy to Book. Easy to Run.
We choose and set up a booking system that fits how your business already works, then connect it to your website and WhatsApp.
01
Online Booking and Deposits
Customers see what’s available, book in a few taps and pay a deposit to secure it.
Booking pages, availability rules, deposit and payment links through Sri Lankan payment gateways.
Discuss Online Booking
02
One Calendar for the Team
Every booking, customer and payment in one place that the whole team can see.
Staff and room calendars, customer records, booking notes and simple daily reports.
Discuss Your Calendar
03
Automatic Confirmations and Reminders
Fewer no-shows and fewer “what time was it again?” messages.
WhatsApp and email confirmations, reminders, pre-arrival information and review requests.
Discuss Reminders
04
Direct Booking for Hotels
Win more bookings on your own website and pay less commission to travel sites.
Booking engine setup, channel manager connection, Google listing and direct-booking offers.
Discuss Direct Bookings
How it works
Four Steps. No Guesswork.
Diagnose
We look at how bookings come in today, where they get lost and what each booking costs you.
Blueprint
We choose the right booking tool and design the customer journey from first click to visit.
Transform
We set up the system, connect payments and messages, and train your team.
Operate
We track bookings, no-shows and direct-booking share, and keep improving.
Client results
More Bookings. Less Admin.
A Boutique Hotel
Before
- Most rooms booked through travel sites that took a large commission.
- An outdated brand that didn’t reflect the guest experience.
- Guest questions answered one by one, often late at night.
What we did
- A clearer brand built around what guests valued most.
- A new website with direct booking.
- Automatic messages before arrival and after checkout.
38%Direct bookings, up from 12%
−30%Lower commission costs
+25%Revenue per room
The Current Care Dental
Before
- No website. Every enquiry came through Facebook or WhatsApp.
- Bookings, passports and payments tracked by hand in spreadsheets.
- Replies could take up to two days, so many travellers went elsewhere.
What we did
- A clear 10-day trip offer with transparent pricing.
- Their first website, with online enquiries and deposit payment.
- A simple booking system and automatic WhatsApp updates.
+300%Trip bookings
22%Of enquiries become bookings, up from 8%
−75%Admin time per traveller
Your business could be next.
Every business is different. Tell us what’s getting in the way and we’ll show you what could change.
Questions
Booking System Questions.
Any business that sells time or space: hotels, guesthouses, villas, clinics, dental and medical practices, tour operators, salons, spas, studios, tutors and consultants.
Yes. Booking systems can take card payments through Sri Lankan payment gateways, or send a payment link by WhatsApp. Deposits are one of the most effective ways to reduce no-shows.
Yes. Hotels can connect their booking engine to a channel manager, which keeps availability in sync across your website and the travel sites so you don’t get double bookings.
Some clearly defined work, such as a business website, can be quoted as a fixed price. Larger projects depend on scope and are priced through a proposal written for your business. Message us on WhatsApp with what you need and we will tell you which applies.
Not always. A booking page can often be added to your existing website or shared as a link on WhatsApp, Instagram and Google. If your website is holding you back, we will tell you.
Further reading
Guides for Business Owners.
Hospitality · 4 min read
How Sri Lankan Hotels Can Get More Direct Bookings and Pay Less Commission
How Sri Lankan hotels, guesthouses and villas can win more direct bookings and rely less on Booking.com and other travel sites, with a real case study.
Read the guide → AI & Automation · 5 min readWhatsApp Business Automation in Sri Lanka: How to Automate Replies and Follow-ups
How Sri Lankan businesses can automate WhatsApp replies, orders, bookings and reminders, and when to move from the free WhatsApp Business app to the API.
Read the guide → Websites & E-commerce · 4 min readHow to Sell Online in Sri Lanka: A Step-by-Step Guide for Small Businesses
A practical guide to selling online in Sri Lanka: where to sell, building an e-commerce website, accepting payments, delivery and first orders.
Read the guide →
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How Many Bookings Are Slipping Through the Gaps?
Tell us the challenge. We'll help you figure out what comes next.
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